All cancellations must be done with notice of 24 hours or more to be eligible for refund requests
Same-day cancellations will be eligible for rescheduling, however, refunds of the prepayment will not be provided.
Emergencies and last minute changes happen, so accommodations will be made on a case-by-case basis; however, a history of same-day cancellations will require full payment for future appointments.
Massage Policies
The client has the right to cancel their session, even if it is in progress, if they are made to feel uncomfortable or unsafe. If this occurs, the client will be eligible for a refund.
The therapist has the right to cancel the session, even if it is in progress, if he feels uncomfortable or unsafe. If this occurs, the client will not be eligible for a refund.
Booking Policies
All appointments require 50% payment during booking process. Prepayment confirms your appointment.